7zdb Privacy Policy
At 7zdb, your privacy is a priority. This Privacy Policy explains what personal data we collect when you use 7zdb.net, why we collect it, how we use and store it, and what rights you have regarding your information. We are committed to handling your data with transparency and care.
Privacy at a Glance
How 7zdb Protects Your Privacy
The following cards summarise the core pillars of data privacy at 7zdb. These are provided for quick reference. Full details of each topic are set out in the corresponding sections of this Privacy Policy below.
Minimal Data Collection
7zdb collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with applicable compliance obligations. We do not collect data speculatively.
No Sale of Personal Data
7zdb does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely in connection with your 7zdb account and services.
SSL Encryption
All data transmitted between your device and 7zdb.net is protected using industry-standard SSL/TLS encryption. Sensitive account and payment data is encrypted both in transit and at rest on our servers.
Your Rights, Your Control
You have the right to access, correct, and request deletion of the personal data 7zdb holds about you. Submit a data request at any time by contacting our support team at [email protected].
Transparent Cookie Use
7zdb uses cookies and similar technologies to improve platform performance and user experience. This policy explains exactly which cookie categories we use and how you can manage your preferences.
Clear Retention Periods
7zdb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, and compliance obligations. Retention periods are detailed in this policy.
Section 1
Information We Collect
When you register for and use a 7zdb account, we collect a range of personal data in order to provide our services, verify your identity, process payments, and comply with our legal and regulatory obligations. The categories of personal data we collect are described below.
1.1 Registration and Identity Data
When you create a 7zdb account, we collect the personal information you provide during the registration process. This includes:
- Full legal name as it appears on your official identity document.
- Date of birth, used to verify that you meet the minimum age requirement of 18 years.
- Residential address, including city and postal code.
- Email address, used for account communications and security notifications.
- Mobile phone number, used for account verification and payment method matching (particularly for bKash, Nagad, and Rocket).
- Username and encrypted password (passwords are never stored in plain text).
1.2 Identity Verification (KYC) Documents
As part of our Know Your Customer (KYC) process, we may request copies of official identity documents. These may include a National Identity Card (NID), passport, driving licence, or utility bill for proof of address. Documentary data is used solely for identity verification and fraud prevention purposes and is handled with strict confidentiality.
1.3 Financial and Transaction Data
To process deposits and withdrawals, 7zdb collects financial information relevant to the payment methods you use. This may include:
- Mobile wallet identifiers (registered phone numbers for bKash, Nagad, Rocket, and Upay).
- Bank account details where bank transfer is used (Dutch-Bangla Bank, BRAC Bank, City Bank, and others).
- Partial card numbers and card type where Visa or Mastercard is used (we do not store full card numbers).
- Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.
1.4 Usage and Behavioural Data
We automatically collect technical and behavioural data about how you interact with the 7zdb platform. This includes:
- IP address and approximate geographic location derived from it.
- Device type, operating system, browser type, and version.
- Pages visited, session duration, clickstream data, and game activity logs.
- Betting and wagering history, including bet type, stake, odds, and settlement outcome.
- Login timestamps and session activity records.
7zdb does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric identifiers beyond what is necessary for identity verification as described above. We do not collect data from users under the age of 18. If we become aware that a minor has submitted personal data, we will delete it promptly.
Section 2
How We Use Your Data
7zdb uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The table below sets out the primary purposes for which we process personal data and the legal basis on which that processing rests.
| Purpose of Processing | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity data, contact data | Performance of contract |
| Age verification and KYC compliance | Identity data, KYC documents | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction data | Performance of contract |
| Fraud detection and prevention | Usage data, financial data, IP address | Legitimate interest |
| Anti-money laundering (AML) monitoring | Transaction data, identity data | Legal obligation |
| Responsible gaming monitoring | Betting history, usage data | Legitimate interest / Legal obligation |
| Customer support and communications | Contact data, account data | Performance of contract |
| Platform improvement and analytics | Usage data, behavioural data | Legitimate interest |
| Sending promotional offers and bonuses | Contact data, betting preferences | Consent (opt-in) |
2.1 Marketing Communications
7zdb will only send you promotional emails, SMS notifications, or in-platform messages regarding bonuses, seasonal offers (such as BPL or Eid promotions), or new features if you have explicitly opted in to receive such communications during registration or within your account settings. You may withdraw this consent at any time by updating your notification preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before it was withdrawn.
2.2 Automated Decision-Making
7zdb may use automated processes to flag account activity that is consistent with fraud, bonus abuse, money laundering, or underage access. Where an automated flag results in a restriction on your account, you have the right to request a manual review by a member of the 7zdb compliance team. Please contact [email protected] to initiate a review.
Section 3
Data Sharing and Disclosure
7zdb does not sell, rent, or trade your personal data to any third party. We may, however, share your data with carefully selected third parties in the following limited circumstances:
3.1 Payment Processing Partners
To process your deposits and withdrawals, we share the minimum necessary financial data with our payment processing partners, including mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking partners. These partners process your data solely to execute transactions on your behalf and are bound by contractual data protection obligations.
3.2 Game Content Providers
The casino games and live dealer tables available on 7zdb are supplied by third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a session token and anonymised player identifier) in order to load game sessions. They do not receive your full name, payment details, or contact information.
3.3 Legal and Regulatory Disclosure
7zdb may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7zdb, our users, or the public. Such disclosures will be made only to the extent required by applicable law.
3.4 Corporate Transactions
In the event that 7zdb undergoes a merger, acquisition, restructuring, or sale of assets, personal data held about users may be transferred to the successor entity as part of that transaction. Users will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
Some of our third-party service providers may process data outside of Bangladesh. Where personal data is transferred internationally, 7zdb takes steps to ensure that appropriate contractual safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Section 4
Cookies and Tracking Technologies
7zdb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how users interact with the site. A cookie is a small text file placed on your device by your browser when you visit a website. The cookies used on 7zdb.net fall into the following categories:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login state, security tokens. | No — essential for operation |
| Functional | Remember your language and display preferences, last visited game categories, responsible gaming settings. | Yes — via browser settings |
| Analytics | Collect aggregate, anonymised data on page views, session durations, and navigation paths to help us improve the platform. | Yes — via browser settings |
| Performance | Monitor platform uptime, load times, and error rates so our technical team can identify and resolve issues promptly. | Yes — via browser settings |
4.1 Managing Cookie Preferences
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling functional or analytics cookies may affect your experience on the 7zdb platform — for example, your game preferences may not be saved between sessions. Instructions for managing cookies are available in the help documentation for your specific browser (Chrome, Firefox, Safari, Edge, etc.).
4.2 Third-Party Cookies
Some game content providers (such as Evolution Gaming and Pragmatic Play) may set their own cookies within their game frames when you launch a game session. These cookies are governed by the respective provider's own privacy policies. 7zdb does not control the cookies set by third-party game providers and is not responsible for their content.
Section 5
Data Security and Storage
7zdb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and 7zdb.net.
- Encryption of sensitive data fields (including passwords and payment identifiers) at rest using industry-standard algorithms.
- Access controls that restrict internal access to personal data to only those staff members who require it to perform their role.
- Regular security assessments and penetration testing of platform infrastructure.
- Audit logging of administrative access to systems that process personal data.
- Secure, geographically redundant server infrastructure with regular off-site backups.
While 7zdb takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is completely secure. If you become aware of any actual or suspected security breach affecting your 7zdb account, please notify us immediately at [email protected] so that we can take appropriate action.
5.1 Data Breach Response
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7zdb will notify affected users without undue delay. Notifications will be sent to the email address registered on your account and will include a description of the nature of the breach, the data categories affected, and the steps 7zdb is taking to address it.
Section 6
Your Privacy Rights
As a user of the 7zdb platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username or email address so that we can identify your records.
You have the right to request a copy of the personal data 7zdb holds about you, along with information about how it is being used. We will respond to access requests within 30 days of receipt.
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections (such as name changes) may require you to provide supporting documentation.
You may request that 7zdb delete the personal data we hold about you. Please note that this right is not absolute — we may be required to retain certain data for legal, regulatory, or fraud prevention purposes even after an erasure request is received. Where we are unable to fulfil an erasure request in full, we will explain the reasons.
You have the right to request that 7zdb restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction over deletion.
Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
You have the right to object to processing of your personal data that is carried out on the basis of legitimate interests — including profiling for fraud prevention and responsible gaming monitoring. 7zdb will review all objections and cease processing unless compelling legitimate grounds exist to continue.
Section 7
Data Retention Policy
7zdb retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The table below outlines our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and compliance obligations |
| KYC identity documents | Duration of account + 5 years after closure | AML and regulatory retention requirements |
| Transaction and payment records | 7 years from transaction date | Financial record-keeping obligations |
| Betting and gaming history | Duration of account + 3 years after closure | Dispute resolution and responsible gaming review |
| Customer support communications | 3 years from last interaction | Quality assurance and dispute reference |
| Marketing consent records | Until consent is withdrawn + 3 years | Proof of consent compliance |
| Analytics and usage logs | 13 months on a rolling basis | Platform performance analysis |
Once the applicable retention period has expired and no legal obligation requires further retention, 7zdb will securely delete or irreversibly anonymise your personal data. Anonymised data (from which you cannot be identified) may be retained indefinitely for aggregate statistical analysis and platform improvement purposes.
Section 8
Updates to This Policy
7zdb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When we make material changes to this policy, we will post the updated version on this page with a revised "Last Updated" date and, where the changes are significant, notify you directly via the email address registered on your account.
We encourage you to review this Privacy Policy periodically to stay informed about how 7zdb protects your data. Your continued use of the 7zdb platform after any amendment to this policy constitutes your acceptance of the updated terms.
Contact Us Regarding Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 7zdb holds about you, please contact our support team. All privacy-related enquiries are handled with strict confidentiality.
- Email: [email protected]
- Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
- Response time: within 5 business days (Bangladesh Standard Time, UTC+6)
7zdb is committed to resolving all data privacy concerns fairly and promptly. If you are not satisfied with the outcome of a privacy request, you retain the right to seek further recourse through appropriate legal channels in your jurisdiction.
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Your Privacy is Protected. Now Let's Play.
Now that you know how 7zdb protects your data, explore our cricket betting markets, try our slots, or log in to your account. If you have further questions, our FAQ page has quick answers.