Responsible Gaming at 7zdb
At 7zdb, we believe that gambling should always be an enjoyable, controlled activity — never a source of financial stress or personal harm. This page outlines the tools, resources, and commitments that 7zdb provides to help every player on our platform stay in control and gamble responsibly.
Core Principles
7zdb's Responsible Gaming Framework
Our responsible gaming framework is built around six core principles designed to keep every 7zdb player safe, informed, and in control. These are not just policy statements — they are active features built into the platform.
Age Verification
Every 7zdb account undergoes strict age verification at registration. Players must be 18 years or older. KYC document checks are conducted to confirm identity and date of birth before full account access is granted.
Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Once a limit is active, it cannot be increased without a mandatory 24-hour cooling-off period, preventing impulsive overspending.
Time-Out Periods
Take a short break from gambling with our time-out feature. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During a time-out, your account remains open but all betting and casino features are temporarily suspended.
Self-Exclusion
If you feel that gambling is negatively affecting your life, you can request a longer-term self-exclusion of 6 months, 1 year, or permanently. Self-exclusion blocks all access to games, bonuses, and promotional communications.
Reality Checks
Enable in-session reality check notifications that remind you how long you have been playing and how much you have wagered. These pop-up reminders help you maintain perspective and make conscious decisions about continuing play.
Support Access
Our responsible gaming support team is reachable at [email protected]. We also provide links to independent problem gambling organisations and helplines so that any player who needs professional help can find it quickly.
Section 1
Our Commitment to Responsible Gaming
7zdb is an online casino and cricket betting platform that serves players across Bangladesh, including major cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We take our duty of care to our players seriously. Responsible gaming is not an afterthought at 7zdb — it is a foundational part of how we operate, how we build our platform, and how we interact with our community of players.
We recognise that while the majority of our players enjoy betting on cricket, playing slots, and exploring our live casino tables as a recreational activity without any adverse effects, a small proportion of users may develop patterns of behaviour that become harmful. Our responsibility is to have robust, accessible tools in place so that any player who needs help can find it easily, and so that warning signs are detected and addressed before a situation becomes serious.
7zdb's responsible gaming programme covers four key areas: prevention (stopping problem gambling before it starts), intervention (identifying and addressing at-risk behaviour early), support (providing access to help resources), and protection (ensuring that vulnerable groups, including minors, are never able to access our platform).
Gambling should always be entertaining. It should never be used as a way to earn income, to escape personal problems, or to recover money that has already been lost. If gambling ever stops feeling fun, please use the tools described on this page or contact [email protected] for assistance.
Healthy Gambling Habits
Players who gamble responsibly tend to share some common habits. We encourage every 7zdb user to follow these guidelines:
- Set a fixed entertainment budget before you start and never exceed it, regardless of outcomes.
- Treat any losses as the cost of entertainment, not as a debt to be recovered.
- Never chase losses by increasing stakes or continuing to play in an attempt to win back money.
- Take regular breaks and use the reality check feature to monitor session length.
- Do not gamble when you are stressed, upset, tired, or under the influence of alcohol.
- Keep gambling separate from financial obligations such as rent, bills, or family expenses.
- Balance gambling with other hobbies, social activities, and responsibilities.
Section 2
Age Restriction and Underage Protection
7zdb operates a strict 18+ policy. Access to all betting, casino, and live dealer features is restricted to adults aged 18 years and above. This is a non-negotiable requirement and applies to all players regardless of location within Bangladesh.
How We Verify Age
Upon registration, all 7zdb users are required to provide a date of birth. To proceed beyond initial registration and make deposits, users must complete a KYC (Know Your Customer) verification process by submitting a government-issued identity document — such as a Bangladesh National Identity Card (NID), passport, or driving licence. Our verification team manually reviews all submitted documents to confirm that the user meets the minimum age requirement.
Protecting Minors in Your Household
If you share a device or internet connection with minors, we strongly recommend taking the following precautions to prevent access to 7zdb and other gambling sites:
- Use device-level parental control software to restrict access to gambling websites.
- Never leave your 7zdb account logged in on a shared or family device.
- Do not share your account username or password with anyone, including family members.
- Enable two-factor authentication (2FA) on your 7zdb account to prevent unauthorised logins.
- Log out completely after each session, especially on mobile devices that may be used by children.
If you suspect that a minor has gained access to a 7zdb account — whether your own or another's — please report it immediately to [email protected]. We treat all such reports as priority cases and will act swiftly to investigate and protect the minor involved.
Section 3
Player Self-Management Tools
7zdb provides a suite of self-management tools that give players direct control over their gambling behaviour. All tools described below are accessible from within your account dashboard under the "Responsible Gaming" settings panel. Changes to limits that increase spending exposure are subject to a mandatory 24-hour review period before taking effect.
Deposit Limits
Set the maximum amount you can deposit into your 7zdb account over a rolling daily (24-hour), weekly (7-day), or monthly (30-day) period. For example, you might set a weekly deposit limit of ৳5,000 to ensure your gambling budget stays within a comfortable range. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
Loss Limits
Define the maximum amount you are willing to lose across a defined time period. Once your loss limit is reached for the day, week, or month, your account will be automatically restricted from placing further bets until the limit period resets. This tool helps protect against chasing losses — one of the most common warning signs of problem gambling.
Session Time Limits
Set a maximum session duration. Once your chosen time limit is reached, you will receive a notification and may be prompted to confirm whether you wish to continue. Combined with reality check reminders, session time limits help prevent extended, unplanned gambling sessions that can occur during cricket matches, live dealer games, or slot sessions.
Bonus and Promotion Opt-Out
If you find that promotional offers such as welcome bonuses, reload bonuses, or BPL/IPL special promotions are encouraging you to gamble more than you intend to, you can opt out of all marketing and bonus communications from within your account settings. This removes all promotional incentives without affecting your ability to play normally.
Reality Check Notifications
Enable periodic pop-up reminders at 15-minute, 30-minute, or 60-minute intervals during active sessions. Each reminder displays your total session time and net wagering position, giving you a clear, objective snapshot of your current gambling activity. You can adjust or disable these notifications at any time from your account settings.
All self-management tools can be activated immediately via your account dashboard at any time. If you experience any difficulty accessing these tools, or if the controls are not functioning as expected, please contact our support team at [email protected] and we will assist you directly.
Section 4
Self-Exclusion Programme
Self-exclusion is the most comprehensive responsible gaming tool available on 7zdb. It is designed for players who feel that they need a longer or more definitive break from gambling and want the platform to actively prevent them from accessing their account during that period.
How Self-Exclusion Works
When you activate self-exclusion on your 7zdb account, the following will occur immediately:
- Your account will be locked and you will be unable to log in for the duration of the exclusion period.
- All pending bets placed before exclusion was activated will be settled normally; winnings from these bets will be held in your account balance until the exclusion period ends.
- You will be removed from all marketing lists and will receive no promotional emails, SMS messages, or bonus notifications during the exclusion period.
- Any funds remaining in your account balance at the time of exclusion can be requested for withdrawal by contacting [email protected].
- Your account cannot be reopened, reactivated, or used in any form until the exclusion period has fully elapsed.
Available Self-Exclusion Durations
- 6 Months — a medium-term break recommended for players who feel gambling has become a habit that is difficult to control without structured intervention.
- 1 Year — a longer exclusion suited to players who have identified a significant pattern of problem gambling behaviour and need an extended period of distance from the platform.
- Permanent / Indefinite — a permanent closure of your 7zdb account with no option to reopen. This option is irreversible and is recommended for players who have determined that online gambling is not compatible with their wellbeing.
How to Request Self-Exclusion
Self-exclusion can be initiated in two ways. The first is directly through your account dashboard — navigate to Account Settings, then Responsible Gaming, and select "Self-Exclusion". Choose your preferred exclusion duration and confirm. The second method is to contact our support team directly at [email protected] with the subject line "Self-Exclusion Request", stating your registered username or email address and your preferred duration. Your request will be actioned within one business day.
Once self-exclusion is activated, 7zdb will not process any request to reopen the account until the chosen exclusion period has fully expired. This restriction is in place specifically to protect you during a vulnerable period. We ask that you choose your exclusion duration thoughtfully before confirming.
Section 5
Recognising Problem Gambling
Problem gambling is defined as gambling behaviour that disrupts or damages personal, family, financial, or professional areas of life. It exists on a spectrum — from mild, occasional overspending to severe, compulsive behaviour that is very difficult to control without professional help. Recognising the warning signs early is the most effective way to prevent gambling from becoming a serious problem.
Common Warning Signs
The following are recognised indicators that gambling may be becoming problematic. If any of these apply to you, we strongly encourage you to use the self-management tools described on this page or to seek professional support.
- Spending more money or time gambling than you originally intended.
- Feeling restless, irritable, or anxious when not gambling or when trying to stop.
- Lying to family members or friends about how much time or money you spend gambling.
- Chasing losses — returning to gamble in order to try to win back money that has been lost.
- Borrowing money, using savings, or selling assets to fund gambling.
- Gambling as a way of escaping stress, anxiety, depression, or other emotional difficulties.
- Neglecting work, studies, family responsibilities, or personal health due to gambling.
- Repeatedly trying and failing to reduce or stop gambling on your own.
- Thinking about gambling constantly, even when doing other activities.
Self-Assessment Questions
Use the questions below to reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we recommend speaking to a professional counsellor or contacting our support team.
Have you ever felt the need to bet more and more money to get the same feeling of excitement from gambling?
Have you ever tried to stop gambling but found that you could not, no matter how hard you tried?
Have you ever gambled to escape from problems or to relieve feelings of helplessness, guilt, anxiety, or depression?
After losing money gambling, have you felt an urgent need to return as soon as possible to try to win it back?
Have you ever hidden your gambling activity — including the amount of money spent — from family members, friends, or your partner?
Has gambling ever caused serious problems in your relationships, at work, at school, or with your financial obligations?
Have you ever relied on others — family, friends, or lenders — to provide money to help recover from or continue gambling?
Section 6
Getting Support and Help
If you believe that gambling is becoming a problem for you, or for someone you care about, please reach out. Seeking help is a sign of strength, not weakness. There are several ways to get support through 7zdb and through independent organisations.
7zdb Responsible Gaming Support
Our dedicated responsible gaming team can be reached at [email protected]. Please use the subject line "Responsible Gaming Support" in your message. Our team will respond within one business day (Bangladesh Standard Time, UTC+6) and can assist with activating any of the self-management tools described on this page, processing a self-exclusion request, or simply providing a compassionate listening ear.
Talk to Someone You Trust
Sometimes the most powerful first step is simply talking honestly with a trusted family member, friend, or community leader about your gambling habits. Sharing the issue with someone who knows you can help reduce the isolation that often accompanies problem gambling and open the door to practical support.
Professional Counselling
Qualified mental health professionals and addiction counsellors can provide structured, evidence-based support for problem gambling. In Bangladesh, mental health services are available through hospitals in Dhaka, Chittagong, and Sylhet. Cognitive Behavioural Therapy (CBT) has been shown to be particularly effective in treating gambling disorders. Your personal physician (GP) can refer you to appropriate services.
You are never alone in this. Problem gambling affects people from all backgrounds and all walks of life. The important thing is to reach out before the situation escalates. 7zdb is here to help, and we will always treat any responsible gaming request with complete confidentiality and respect.
For Friends and Family
If you are concerned that someone close to you — a family member, friend, or colleague — may be experiencing problem gambling, there are steps you can take. Approach the conversation without judgment, focus on specific behaviours you have observed rather than making accusations, and offer to help them explore support options. If the person has a 7zdb account and you believe they are in immediate financial danger, you can contact [email protected] on their behalf. We will handle all such enquiries with sensitivity and discretion.
Section 7
Responsible Gaming FAQs
Continue Exploring 7zdb
Play Responsibly. Enjoy the Game.
When you are ready to play, 7zdb offers cricket betting, live casino tables, slots, and exclusive games — all within a safe, SSL-secured environment built for Bangladeshi players. Remember to set your limits before you start.